Patient Information

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Financial & Scheduling Policy

Our Financial and Scheduling Policy is listed below. Please take a moment to understand our payment options and scheduling guidelines.

1. Patients who have Dental Insurance will be required to pay their DEDUCTIBLE and ESTIMATED PORTION at the time services are rendered. You will also be responsible for any remaining balance after the insurance company has paid the claim. Insurance checks and Explanation of Benefits (EOBs) mailed to patients must be brought to the office. If checks are not brought to the office, the balance will be the patient's responsibility.

2. Patients who do not have dental insurance will be required to pay the entire fee at each visit.

3. Since extended treatment time is provided for patients undergoing extensive reconstructive surgery, these patients may be asked to pay their portion of the treatment one week in advance of scheduled surgery.

4. While the filing of insurance claims is a courtesy that we extend to our patients, WE JUST EMPHASIZE that as dental care providers, our relationship is with the patients, not the insurance company. If we do not receive payment from your insurance company within 30 days, payment becomes your responsibility. Not all services are a covered benefit in all contracts. You are responsible for the charges that insurance does not pay. In the event that the account is not paid in full after 30 days and we refer the account to collection, you will be responsible for all fees incurred for the collection of your bill (i.e., attorney fees, court costs, and a collection/legal fee).

5. We accept Visa, MasterCard, Discover, and CareCredit.  Please CLICK HERE to complete a CareCredit application.

6. We have made arrangements with CareCredit to provide extended payment plans with zero interest rates. Applications are available from our front office staff and a quick approval can be made.

7. We make every effort to stay on schedule, so please be prompt for your appointments. Our specialty practice often necessitates emergency care. We ask for your patience while we attend care to these patients.

8. In case of estranged or divorced parents, the parent accompanying the child to the visit is responsible to pay for services rendered regardless of coverage arrangements. We will gladly provide you with the necessary information for reimbursement.

9. Your appointment time is reserved just for you. WE RESERVE THE RIGHT to charge $35 for all broken appointments or cancellations without giving us 24-hour advanced notice prior to your scheduled appointment.